Vacancy|

We are looking for an passionate and experienced:

Hosts/Hostesses

Full-time: 40h/week, Location: Dubai, UAE

 

What you tell your friends you do:

As a Host / Hostess, you will welcome and greet visitors to the Dutch Pavilion. You will be expected to provide five-star service, day in day out. And you play a huge role in delivering the best experience to the visitors and VIPs of our unique pavilion. The pavilion is not a building but a biotope in the middle of the desert of Dubai, where we harvest water from desert air, generate electricity and grow food, offering an experience to Expo visitors that appeals to all five senses.

 

What you really do:

  • Welcome guests as they enter the facility and engage with them to ensure they’re happy.
  • Address customer questions / inquiries and general issues.
  • Guide individuals and groups (e.g. school children / professional associations) through the pavilion experience.
  • Respond to complaints in a friendly manner and help to resolve them while offering five-star service, day in day out.

 

With a view to gaining additional experience during Expo 2020, Hosts and Hostesses will be expected to follow a rotating schedule, where they will also work in the restaurant and boutique as:

 

Cashier:

  • You will operate the cash register and balance the cash drawers.
  • You will have superior product knowledge.
  • You will accept payment, ensure all prices and quantities are accurate and provide a receipt to every customer.
  •  

Sales associate:

  • You will greet customers, respond to questions and provide outstanding customer service.
  • You will direct customers to food / merchandise within the restaurant / boutique.
  • You will cross-sell products to increase purchase amounts.

 

What you really do:

  • Welcoming guests as they enter, and engaging with them to ensure they’re happy
  • Take care of customer questions\ inquiries and the general issues.
  • Guide large groups of school children \ professional bodies etc. through the whole pavilion experience & individuals through the whole pavilion experience.
  • Respond always friendly to complaints and helping to resolve them and provide great customer service. You deliver 5 star service day in day out.
 

To live an outstanding experience during Expo 2020, the Hosts & Hostesses will go through a rotation schedule where they will also work in the restaurant and boutique as:

Cashier:

  • You will operate the cash register and balance the cash drawers.
  • You will have superior product knowledge.
  • You will accept payments, ensure all prices and quantities are accurate and provide a receipt to every customer.

Sales:

  • You will greet customers, respond to questions, and provide outstanding customer service.
  • You will direct customers to food / merchandise within the restaurant / boutique.
  • You will cross-selling products to increase purchase amounts.

 

The ideal candidate will have the following:

  • Preferably a high school diploma or the equivalent.
  • Fluency in English; a command of Dutch / Arabic / Hindi / Chinese or another language is a plus.
  • The ability to provide top-notch customer service in a fast-paced environment.
  • Experience in hospitality and the day-to-day operations of a business.
  • A positive attitude and the ability to work well under pressure.
  • The ability to do high-quality work
  • The ability to follow instructions and a willingness to ask for clarification if needed.

 

The team in a nutshell
  • You will be part of an energetic team, working with people from all over the world. You will report to the Hospitality Supervisor.

 

What you get:

  • This is a temporary position, for a period of six months, from the third week of September 2021 to April 1, 2022.
  • The Expo is open seven days a week, from 10:00 AM to 1:00 AM on weekdays and to 2:00 AM on weekends. The opening hours of the Dutch Pavilion will be from 10:00 AM to 10:00 PM. Although you work 40 hours a week, you need to be available outside traditional office hours, including weekends, depending on the event planning of the pavilion.

What you need to know:

  • Your remuneration package will consist of a salary in line with local standards, accommodation, a transport allowance, return airfare to your home country, a meal allowance, a visa and insurance.

 

We are looking for a passionate team player! Are you looking for a once-in-a-lifetime experience? Send your application to join our team.

 

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